PBX system is a business telephone system that enables multiline telephony in offices. There are several PBX system types, each with their own pros and cons. The latest technological advancement in the PBX system is the development of IP PBX system, which is fast gaining popularity.

Here are a few advantages of switching over to IP PBX from the conventional form of PBX system:

1. Easy to Install and Configure

As an IP PBX runs as software through the computer, the advanced processing power and user interface are integrated with the system. Proficiency in networking and computers is enough for installing and configuring the IP PBX system.

2. Easier to Manage

With a web-based configuration or Graphical User Interface (GUI), the maintenance and fine-tuning of the PBX becomes easier.

3. Cost Saving

The IP PBX system enables the easy use of a VOIP service provider for long distance and international calls. This results in significant savings on the call costs. Free phone calls between branch offices are also possible.

4. Phone Wiring Elimination

Hardware phones can be directly connected to a standard computer network port. Software phones can be directly installed on to the PC. Hence, phone wirings can be eliminated along with the ease of adding or moving extensions.

5. Scalable

The possibility to outgrow is easier with an IP PBX system. The need for expensive hardware modules is eliminated. A standard computer itself can handle a large number of phone lines and connections.

6. Enhanced Customer Service and Productivity

Being computer-based, the phone functions can be easily integrated with the business applications. Access to customer records, outbound calls, etc. can all be done within a shorter time, thus reducing the overall time and money spent over a single customer call.

With all such benefits and more, the switch over to IP PBX system from the conventional PBX system is bound to be advantageous in the longer run for your business communications.