With many of the biggest business days of the year approaching, now is the time to start planning for changing seasonal demands on your business phone systems and call centers. Whether you’re planning for year-end financials or you’re one of the many small businesses that make their numbers for the entire year in just a few weeks or months, you need all hands on deck and working as one. A cloud-based Voice over IP (VoIP) system could be just what you need to handle extra communications demands and unite your team. Continue reading
Brekeke Now Offers Intrusion Prevention in Its SIP Products
Proactive and Real-Time Security to Prevent Any Attacks or Damages to SIP Services With the New Version of Brekeke SIP Server and Brekeke PBX
SAN MATEO, CA–(Marketwired – Nov 13, 2013) – Brekeke Software, developer of SIP software for enterprises and service providers, has today announced the release of a new version of Brekeke SIP Server and Brekeke PBX. With this updated version (v3.2), Brekeke strengthens its intrusion prevention and the mitigation of malicious VoIP/SIP attacks. Continue reading
2014 – The Playoffs for UC Vendors
OK, the preliminary rounds are over in the Unified Communications marketplace. Through both internal development and acquisitions, there are a dozen or so players still standing, according to the 2013 Gartner Magic Quadrant for Unified Communications. It was 13, but then Mitel bought Aastra. Continue reading
Microsoft Lync: Market Impact and Growth Potential
Reportlinker.com announces that a new market research report is available in its catalogue: Microsoft Lync: Market Impact and Growth Potential
Transformational Force or a Market Byproduct
Microsoft’s portfolio development and strategic direction have been in line with the greater momentum in the evolution of the enterprise communications industry. More important, the company has driven certain key aspects of this evolutionary process. This report evaluates the current competitive position of Microsoft Lync and discusses where Lync-based solutions will stand in coming years. The study also assesses the impact of Microsoft Lync on channel and technology partners and competitors. Continue reading
Vodia introduces call diagnostics feature for quality of service
WOBURN, MA. – Nov. 19, 2013 – Vodia Networks Inc announced today a new diagnostics feature for its IP-PBX product line and hostedi.am cloud service. The new feature allows administrators to capture call and audio data directly on the PABX for diagnostics, without the need for any external packet capture tools. Continue reading
IPitomy Announces the Release of its New IP290 Enterprise HD Phone for VoIP
IPitomy, a leading designer of IP PBX solutions and high definition telephones for VoIP, announces today the release of new model IP290 SIP ip phone to their HD lineup. The new IP290 HD SIP phone is now available to IPitomy dealers. This phone is aimed at providing IPitomy users with a robust entry level HD SIP phone that fits the needs of many business applications. Continue reading
Tech basics: What is a cloud phone system?
Want a 1300 number? Need more phone lines? Wish you had voice menus for your customers? Here is a basic introduction to the virtual PBX.
[Rene Sugo from MyNetFone gave a very interesting talk about this topic at our BIT Roadshow recently – for those of you that missed it, we decided to share with you his summary below. A special note: MyNetFone is an advertiser on the BIT site. As we reported earlier this year, many businesses in Australia haven’t heard of this technology. You can also read our other introduction to the virtual PBX here.] Continue reading
VoIP Solutions for SMB Clients in South Florida
Initially, one of the major concerns in the deployment of VoIP was the reliability and predictability of the call’s quality. VoIP was found to work perfectly on Local Area Networks (LAN) when all the phones, software or physical, shared the same wire and had little or no competition for bandwidth. However when making long distance calls across a Wide Area Network (WAN) things became far more unpredictable. Just like data applications running Client/Server models that required timely responses, VoIP was finding that IP’s inherent strength, its inbuilt robustness and error detection and correction techniques, made it ironically unsuitable for voice. IP would have to adapt, and adapt it did through many protocols such as UDP, RTP, SIP. Additionally header compression, QoS, traffic management and queuing techniques evolved to allow voice packets to be given priority and to be transported reliably across the internet. However, quality and predictability have improved dramatically in all major countries allowing VoIP to flourish. Continue reading
Clearfly Certifies Grandstream’s UCM6100 series IP PBX Appliance on SIP Trunking Service
Customers and resellers can now seamlessly deploy Grandstream’s UCM6100 series IP PBX Appliance with Clearfly’s Clearphone SIP Trunking service to easily create a top-notch voice, video, data, and mobility solution for business or residential use. Continue reading
Four ways a hosted PBX is helpful in small business disaster planning
For most businesses, a key component of any small business disaster recovery plan is ensuring that your phones continue to be answered in the event a snowstorm, fire, flood or other disaster prevents your business from operating in its usual place and manner. Continue reading